Local Customer Service

Local Service

Local associates, dedicated to our customers. As the only ocean carrier with local, on-site customer service agents in Honolulu, our team is always ready to assist you.

You need someone working with you who can understand both the beauty and challenges that come with island life. Our team’s extensive knowledge of island trade and commitment to providing superior service will ensure your cargo always arrives as planned. Whether you need special equipment, have a question on a current shipment or need a last minute change to your delivery, our associates are happy to help. ‘Always There. Always Delivering.’ It is more than a tag line, it’s what our customer service team achieves every day.